Shipping policy
Last updated 2026-11-02.
Where we ship
We ship to business and home addresses in the United States: all 50 states and Washington, DC. We do not ship outside the US.
Shipping cost
US shipping is a flat rate based on your order value (the product total):
| Order value | Shipping |
|---|---|
| Under $100 | $9.99 |
| $100 to $299.99 | $19.99 |
| $300 and up | $29.99 |
One rate per order, whatever the number of items or cartons. Your cart and checkout show the shipping rate and the order total before you place the order, and the invoice we send after you approve your proof shows the same product price, shipping and total. Taxes, if any apply, are shown on the invoice.
How long it takes
Total delivery time is production time plus shipping time. Production starts only after you approve your digital proof, and production is fast once you approve it. Shipping time depends on the carrier service, your address and the size of the shipment; we confirm a delivery estimate with your proof and invoice. Delivery dates are estimates. If you have a hard deadline, tell us before you order and we tell you honestly whether we can meet it.
Carriers and tracking
Orders ship by ground with established parcel and freight carriers, chosen by shipment size and destination. We email tracking details when your order ships. Large orders may arrive in several cartons, each with its own tracking.
Your delivery address
Please check your shipping address. If a shipment is returned because the address was wrong or incomplete, the cost of reshipping is yours.
Damaged shipments
Inspect the cartons when they arrive and email us photos of any damage or printing fault as soon as you see it. Printing faults caused by us are reprinted under our returns and reprint policy.
Questions
Email hello@bitefold.com or see our contact page.